Webhook vs API Polling — What's the Difference?

A webhook is a server-to-server callback where the source system pushes data to your endpoint as soon as an event happens; polling means repeatedly requestin...

Published October 5, 2026

A webhook is a server-to-server callback where the source system pushes data to your endpoint as soon as an event happens; polling means repeatedly requesting an API on a schedule to check whether anything new has occurred.

Why they differ

  • Polling wastes requests checking for updates that usually haven't happened yet, and introduces delay up to the length of the polling interval
  • Webhooks deliver updates immediately as they happen, but require you to expose a publicly reachable endpoint and handle delivery failures/retries

How to choose

  • Prefer webhooks when the source system supports them and near-real-time updates matter
  • Fall back to polling when webhooks aren't available, or when you specifically need to control exactly when checks happen

FAQ

What happens if a webhook delivery fails?

Most webhook providers retry failed deliveries with backoff for a period of time, but your endpoint should still be idempotent and you should have a way to reconcile missed events, since delivery still isn't absolutely guaranteed.

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